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Announcements → Cause of 503s Possibly Established

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1. Cat333Pokémon said on February 21, 2010, 04:30:22 PM (-08:00)

Administrator
10,307 posts

I have found the pattern: 503s occur daily at 4:00 PM PDT. In UTC (the time the server uses), this is 12:00 midnight. Because servers often have cron jobs that run at this time, I started moving vBulletin cron jobs like cleanup and birthday notices to 9:00 AM UTC (about the quietest part of the day). A week or so ago, FreezeWarp recommended I run all of them one by one to find out whether any of them caused a forum blackout. None of them caused outages and the errors continued promptly at midnight. Just today, I thought about server jobs and why only the forum goes down.

Then it hit me: the forum has a very large database. None of the other sites have one anywhere near its size, thus they only are down for about 10-15 seconds. The daily backups cause the downtime! Hopefully, we'll be able to move these to around 11:00 AM UTC, so they occur after the forum cron jobs and before the activity begins going back up.

So, the 503s were actually something good, just not running at the right time. With that, I should point out that the forum will be going down daily for scheduled maintenance at midnight UTC. (I know it's a terrible time. We're working on moving it!)

2. Magmaster12 said on February 21, 2010, 04:38:06 PM (-08:00)

Rayquaza
4,872 posts

Good thing I'm not on at that time.

3. SK said on February 21, 2010, 05:07:43 PM (-08:00)

Giratina
3,238 posts

So what time is UTC in Texas... CST?

4. Cat333Pokémon said on February 21, 2010, 05:09:31 PM (-08:00)

Administrator
10,307 posts

Midnight UTC = 6:00 PM Central. Note that that is only during non-DST. (I HATE DST!)

5. Zorua said on February 21, 2010, 05:32:00 PM (-08:00)

Cyndaquil
26 posts

Yay no more getting logged off for no reason! I dont know why but the 503 messages make me log off.

6. SK said on February 21, 2010, 05:42:59 PM (-08:00)

Giratina
3,238 posts

Zorua, are you putting a check in the 'Keep Me Logged In' box? Just wondering.

And 6 PM sucks for me, because 6 is when I get on VR. O_O

7. Zorua said on February 21, 2010, 05:49:24 PM (-08:00)

Cyndaquil
26 posts

Yes I am. But it still logs me out. I should try clearing cookies.

8. GreenLiquid said on February 21, 2010, 05:49:24 PM (-08:00)

Regigigas
881 posts

Well, I'm at least glad to see that it's not due to us leaking memory again.

9. Luxray13579 said on February 21, 2010, 05:51:05 PM (-08:00)

Shaymin
2,679 posts

Well I'm to lazy to check what that is my time, but, I'll check later. Good you figured it out!

10. Cat333Pokémon said on February 21, 2010, 05:51:06 PM (-08:00)

Administrator
10,307 posts

Memory leaks were one of the causes, yes.

Yeah, I know that time sucks. That's why I want it moved.

If you are getting weird errors with staying logged in, definitely try clearing cookies.

11. Ditto616 said on February 21, 2010, 06:25:28 PM (-08:00)

Moderator
982 posts

Well, at least we know what's causing 'em. I did notice once that it happened around the same time two nights in a row, but I only thought of it as coincidence.

12. SK said on February 21, 2010, 07:21:05 PM (-08:00)

Giratina
3,238 posts

Quote:
Originally Posted by Zorua View Post
Yes I am. But it still logs me out. I should try clearing cookies.
That's quite weird, hopefully you can get it fixed.

I understand how annoying logging in to forums is... Hehe.


Lux, tell me your time zone and I think I can convert it quick for you.

13. Shadow said on February 22, 2010, 07:53:16 AM (-08:00)

Giratina
3,209 posts

I believe I have no problem with the timing, since I think I'm in school during that time.

14. The Spirit of Time said on February 22, 2010, 07:57:40 AM (-08:00)

Rayquaza
3,934 posts

Both of the timings, the old and the new one are fine with me! I would be sleeping during the old one, and at school during the new one!

15. James said on February 22, 2010, 12:18:12 PM (-08:00)

Volcarona
665 posts

I haven't been getting 503s.

16. SK said on February 22, 2010, 02:21:47 PM (-08:00)

Giratina
3,238 posts

Quote:
Originally Posted by Shadow View Post
I believe I have no problem with the timing, since I think I'm in school during that time.
Quote:
Originally Posted by The Spirit of Time View Post
Both of the timings, the old and the new one are fine with me! I would be sleeping during the old one, and at school during the new one!
*moves to Dubai*

17. Jaredvcxz said on February 22, 2010, 02:23:32 PM (-08:00)

Giratina
3,185 posts

Quote:
Originally Posted by Cat333Pokémon View Post
Midnight UTC = 6:00 PM Central. Note that that is only during non-DST. (I HATE DST!)
To expand on this: *puts smarty cap on* The DST system was created by Ben Franklin in the year 17-something-blah(The cap glitched, sorry ), to save on candle wax because candles were rather expensive. Once the age of digital clocks started showing up, they incorporated DST into their programming.

Now, this system has become obsolete thanks to the invention of the light bulb. However, because DST has been hard-coded into most technologies, they can not simply end it, as it would be too costly.

*Takes off smarty cap*


So basically these 503s are just the natural slowdown that happens when a computer's ram/processor is overloaded, right?

It's amazing how simple computer problems truly are...

18. Floatzel said on February 22, 2010, 03:23:09 PM (-08:00)

Servine
68 posts

Some of them seem to be due to the memory overload, but look at what Cat said. The server probably shuts off access to the database during the backup to prevent data from changing during the backup.

19. Jaredvcxz said on February 22, 2010, 06:04:32 PM (-08:00)

Giratina
3,185 posts

No, servers don't normally do that. I remember that time Will, Alternate, and I were posting during the pre-move backup back in phpBB. It doesn't close.



Also, the memory thing is because the con jobs or whatever he called them must take up a lot of RAM based on what operation they do.

20. James said on February 22, 2010, 08:38:29 PM (-08:00)

Volcarona
665 posts

I haven't seen a 503 yet. I think it closes down the server to prevent memory leaks. It's irritating to the users but activates as a protection mechanism.

21. Cat333Pokémon said on February 22, 2010, 09:24:05 PM (-08:00)

Administrator
10,307 posts

What I meant before was that ispCP Omega may be shutting off database and/or site access during its backups, not vBulletin.

22. James said on February 22, 2010, 09:46:37 PM (-08:00)

Volcarona
665 posts

Isn't the vb on the database tho?

23. LiteTheIronMan said on February 22, 2010, 10:09:39 PM (-08:00)

Shaymin
2,854 posts

This reminds me of how every Chatzy server always has to crash for 3 minutes at 12:32 PST. Well, at least we found the reason why it kept doing that.

24. Shadow said on February 23, 2010, 09:08:31 AM (-08:00)

Giratina
3,209 posts

By the way, if you didn't already know Cat, I experienced a "Database error" yesterday at night, around 9:30 PM. Does it have to do with those backups?

25. Cat333Pokémon said on February 23, 2010, 05:23:08 PM (-08:00)

Administrator
10,307 posts

We're moving servers soon. Don't bother mentioning the last hour of database errors.

Fivebean sucks.

26. Jaredvcxz said on February 23, 2010, 05:30:14 PM (-08:00)

Giratina
3,185 posts

I'm guessing you'll put the message on huge letters in the index... And I'll still not notice it.

27. Cat333Pokémon said on February 23, 2010, 07:13:03 PM (-08:00)

Administrator
10,307 posts

Yeah, I don't want a bunch of noobish mods (you remember who you are...) posting during that time, forcing me to lock the whole forum even from viewing.

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